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Exceptional Solution, On Demand
about us
CEO strategy
Our vision of Smart Ecosystems
It gives me great pleasure to welcome you to TM R&D and share with all of you what we do in the heart of Cyberjaya.
We started as a division in the early 80’s; and was later incorporated as a company in 2001. We are a Malaysian government approved R&D company; and an innovation hub for Telekom Malaysia (TM) group. We support TM’s vision to make life and business easier for a better Malaysia.
Today, we are positioned as a key enabler to drive TM’s digital aspiration with strength in smarter connectivity and smarter platform as it moves beyond connectivity into new value-added digital and smart services, covering customer experience, process optimisation and new business opportunities.
Dr. Sharlene Thiagarajah
Chief Executive Officer
Our Core
Smart services & Solutions
Our strength is in telco intelligent support systems and IR4.0 technologies, to create smarter ecosystems for the global economy.
TELCO INTELLIGENT SUPPORT SYSTEMS
Driving best in class customer experience
DATA
BROKERAGE
To create new revenue opportunities
IR4.0 / DIGITAL SOLUTIONS
To create smarter digital
eco-systems
DIGITAL WORKFORCE
Safety and productivity as the top priority
Company Values
about our Values
We are all about SMARTER DIGITAL ECOSYSTEMS.
To make life and business easier with smarter ecosystem, enriching humanity and progressing nations.
Substance
People, products, ideas which has a tangible and solid presence.
Impact
People, products, outputs which have a strong effect on society.
Inclusive
Equal opportunity, open principle and always be kind to others.
Our Contributions
Substance. Impact. Inclusive
We have made significant contributions to the telecommunication industry.
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Our Management
revolutionary Leadership Team
Norwati Mohd Aris
Chief Financial Officer
Keng Chee Chan
Head of Research and Innovation Development
Wan Razli Wan Abdullah
Head of Innovation Business Operation
Zaidi Abdul Ghani @Mukhtar
Head of People and Culture
Fakhrul Arifin Bin Mohd Afif
Head Innovation Strategy & Project Management
Shariq Haseeb
Head Innovation & Portfolio Management
