A Game‑Changer for Businesses

Managing field teams of maintenance, installation, and service technicians; field engineers and inspectors;
and utility and construction workers is challenging and
time-consuming. Factors such as personnel availability, skills-matching, geographic location, and demand variability create complexity that impacts your profitability.

FORCE, our intelligent workforce management system, can help. It digitalises and automates scheduling tasks, and allows customers, dispatchers and field staff to communicate with ease. With FORCE, you have access to real-time dashboards and analytics to promote cost efficiency, customer experience, worker satisfaction, and sustainability.

Empower your workforce with the force multiplier it needs—TM R&D FORCE.

FORCE Product

Streamline and Optimise Your Workforce

Explore powerful features that enable FORCE to streamline operations, optimise resources, and improve outcomes for people, profits, and the planet.

Time and Attendance Monitoring

Track attendance and work hours for more accurate payroll and compliance.

Time and Attendance Monitoring
Automated Scheduling

Assign tickets to the nearest and most qualified workers automatically.

Automated Scheduling
GPS Tracking

Access real-time locations and ETAs to increase customer satisfaction.

GPS Tracking
Real-Time Communication

Facilitate collaboration between customers, dispatchers and field staff.

Real-Time Communication
Data-Driven Dashboards

Deliver real-time insights and analytics for informed decision-making.

Data-Driven Dashboards
Paperless Operations

Digitise manual tasks to reduce paperwork and strengthen sustainability.

Paperless Operations
Mobile CRM

Feed field teams with customer and job data to enhance service delivery.

Mobile CRM
System Integration

Seamlessly integrate with other systems to maximise existing investments.

System Integration

Achieve More With FORCE

Built ground-up to support the complex workforce management needs of telecommunications service providers, FORCE has been successfully deployed across a range of company sizes and industries, including oil and gas, construction, agriculture, healthcare, and transportation and logistics. Discover the transformative benefits your industry peers are experiencing.

By minimising idle time and leveraging analytics to right-size workforces, FORCE helps lower labour expenses, one of your largest cost components.

Automated scheduling and digital updates reduce the need for manual coordination and reporting, allowing administrative staff to focus on more strategic initiatives.

Optimised task assignment ensures that workers are deployed effectively, increasing the number of daily jobs per crew, shrinking backlogs, and minimising downtime.

Real-time communication, GPS tracking, and mobile CRM capabilities ensure field teams arrive on time and complete tasks efficiently, boosting customer satisfaction.

Real-time dashboards offer deep operational visibility and provide data on job completion rates, worker performance, and resource utilisation—driving higher levels of efficiency.

Digital workflows reduce paper usage, and optimised operations decrease unnecessary truck rolls, significantly contributing to your environmental goals.

With analytics you can predict workload and demand fluctuations, empowering you to ensure adequate staffing levels.

User-friendly interfaces and mobile solutions make it easier for field teams to manage tasks and schedules, leading to higher job satisfaction.

FORCE's scalable architecture adapts to your growing business needs, providing flexibility without requiring significant new investments.

Creating Value Together

Collaborate with us to design purposeful innovations that deliver real-world impact.

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Forge the Future with Us

Are you passionate about using AI, robotics, AR/VR, and intelligent networks to create solutions that make the world a better place? Join our team.

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