Uncover Risk of Fibre Cuts 4x Faster

Fibre optic infrastructure is the backbone of digital connectivity—but it’s constantly at risk from construction activity. At Telekom Malaysia (TM), third-party contractors are responsible for more than 30% of fibre cut
incidents—each costing thousands of Ringgit to restore and disrupting critical services across banking, healthcare, and government institutions.

PATROL from TM R&D helps prevent costly damage to fibre by automating construction risk detection using AI-powered video analytics and IoT (Internet of Things).
It processes footage from patrolling vehicles in real time, identifies threats, and instantly notifies Network Operations Centres and field teams—so you can intervene before damage is done.

PATROL Product

PATROL: Insight to Intervention, Instantly

Discover the intelligence and automation behind PATROL— the smart, fast, and
cost-effective way to prevent damage to fibre networks.

AI-Powered Monitoring

Uses dash camera footage and computer vision to detect construction activity that could threaten fibre cables.

AI-Powered Monitoring
Construction Detection Engine

Categorises alerts by severity, helping inspection teams prioritise high-risk sites and respond more effectively.

Construction Detection Engine
Matching Engine

Cross-references threats with fibre network data and maps to better assess risks to fibre and reduce false positives.

Matching Engine
Geolocated Intelligence

Delivers accurately-mapped and time-stamped GPS coordinates for faster, more targeted field interventions.

Geolocated Intelligence
NIC and Field Team Alerts

Notifies the Network Intelligece Centres (NIC) and field staff of threats in real time, accelerating on-site response.

NIC and Field Team Alerts

Future-Ready
Fibre Protection

PATROL uses AI-powered proactive fibre protection to detect early signs of construction activity such as cones, dividers and heavy machines, empowering telcos with faster response, lower costs and more resilient network operations.

Lower the risk of fibre cuts by up to 50% and minimise disruptions with AI- and IoT-powered threat detection.

Avoid fibre repair costs—typically MYR 22,000 per incident, and reduce monitoring spend by 50% compared to manual inspections.

Identify high-risk construction activity up to 4x faster and cut inspection time by over 80% for quicker, more effective intervention.

Eliminate manual monitoring and free up teams and resources. Automate risk detection to shrink errors and streamline operations.

Protect the fibre backbone powering banking, healthcare, government, and more—safeguarding both revenue and customer experience.

Creating value together

Collaborate with us to design purposeful innovations that deliver real-world impact.

Let's Collaborate

Forge the Future with Us

Are you passionate about using AI, robotics, AR/VR, and intelligent networks to create solutions that make the world a better place? Join our team.

Explore Opportunities