Accelerating
Order Fulfilment

TROIKA is a cutting-edge digital enablement platform designed to transform how service providers handle demand requests and infrastructure deployment. By leveraging the power of Next Best Action (NBA) suggestions, TROIKA dramatically reduces customer wait times, improves service efficiency, and maximises revenue.

TROIKA’s unique approach combines reactive and proactive strategies to swiftly convert demand requests into actionable orders. With TROIKA, service providers can anticipate customer needs, allocate resources effectively, and deliver exceptional service, driving both customer satisfaction and business growth.

TROIKA Product

Elevating Service Efficiency

Explore how TROIKA's advanced features empower service providers with efficient resource allocation, proactive customer insights, and seamless operational management.

Network Inventory Resource Insight

Provides complete visibility into infrastructure inventory to optimise rapid service deployment.

Network Inventory Resource Insight
NBA Generation and Execution

Generates immediate NBA and takes
immediate action by allocating infrastructure resources or virtual solutions for rapid
service order fulfilment.

NBA Generation and Execution
Customer Demand Insight

Delivers detailed insights into customer requirements and networking information to enhance personalised service delivery.

Customer Demand Insight
Advanced Data Management

Offers advanced filtering capabilities to
ensure accurate handling of customer data
and service requests.

Advanced Data Management
User-Friendly Operations Interface

Features a comprehensive UI with real-time customer demand tracking, downloadable reports, and operational tools for enhanced efficiency.

User-Friendly Operations Interface