Responsibilities:
- Software Product Owner is responsible to drive the product roadmap and successful adoption for one of our digital platforms:
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- Intelligent workforce management system
- Innovation data platform
- Customer experience platform
- Product Roadmap and Backlog
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- Own, prioritize, and refine the product backlog in line with strategic vision and anticipated user needs.
- Responsible to drive product innovation ideas from concept to launch and operations.
- Hands on in understanding user persona and well versed with own product’s features.
- Active engagement with users to understand user behavior and expectations.
- Active participation with development team to prioritize and groom backlog.
- Product adoption and profitability tracking
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- Accountable to strategize product adoption plan and see through the execution.
- Perform market study to understand market opportunity, product positioning, and competitiveness.
- Identify value proposition and execute a successful business model.
- Define and drive end-to-end Go-To-Market plan – work to ensure sales, marketing, development, and operations have what they need to be successful.
- Periodic update to stakeholders on project status and budget tracking.
- Act as an ambassador for the product internally and externally, and as the primary contact for queries related to the product.
- Foster innovation culture with development team and stakeholders.
Requirements:
- Minimum 5 years’ experience as Product Owner for software systems, preferably with telco or software platform development experience.
- Experienced with aligning Agile roadmap with anticipated user needs, using methods and tools such as design thinking, UX design, A/B testing, and Agile & Lean for earlier value delivery.
- Well versed with Agile/Scrum/SAFe/Nexus practices including defining epic, user stories, epic, story points, acceptance criteria, and iteration reviews.
- Analytical and visualization skills – Well versed with analytical tools to gain insights into product usage, user behavior, and user preferences.
- Preferably experienced with technical roles such as developer or tester in order to understand the complexity in completing a user story and basic technologies in software technologies.
- Turn data insights into products with actionable outcome.
- Ability to visualize complex situation to stakeholders.
- Strong people skills to foster good relationship with stakeholders and manage conflicting interests.
- Strong communication skills with ability to influence key stakeholders.
- Strong presentation and pitching skills to drive product adoption from target audience.
- Highly motivated, proactive, with entrepreneurial spirit and result-oriented working style.
- Passionate in innovative new technologies and transformational product roadmap, able to challenge traditional processes and identify opportunities for automation.
- Track record of successful past product ownership results that created impact.