White Paper

Marked by the rapid expansion of 5G, the global telecommunication industry is currently facing a pivotal moment which has led to increased coverage and speed across all markets. This surge in technological advancement has made it increasingly challenging for operators to enhance the management of customer enquiries and meet their expectations more efficiently. Discover how TM R&D overcomes these challenges and delivers an exceptional customer experience through a centralised, intelligent diagnostic platform, MINDS. Download

In today’s fast-paced business world, efficient fleet management has become indispensable for organisations. As businesses continue to rely on transportation for their operations, the importance of effective fleet management has become a crucial component of successful and responsible enterprise management. Find out more on CONVES, TM R&D’s fleet management solution that aims to improve fleet and driver productivity as well as ensure vehicle safety and compliance level. Download

The phasing-out of the third-generation (3G) cellular communication technology standard has a significant technological impact. In fact, it has already begun affecting businesses and their customers globally. Discover the impact that 3G Sunsetting has on the Malaysian market specifically at Mobility IoT solutions by downloading our white paper. Download

Over the years, industrial settings have endured immense changes in terms of growth in scale, use of machinery, and diversification. Alongside this, the risk of accidents and mishaps have been on the rise with occupational accidents becoming more frequent each year. Find out how TM R&D takes the common hard hat and turned it into a data-driven smart industrial appliance, taking it to the next level. Download

We are living in times where the explosive growth and increasing computing power of IoT devices have resulted in unprecedented volumes of data. As 5G networks increase the number of connected devices, data volumes will only continue to grow. Find out how edge computing works, what advantage it has in 5G and why edge computing is important today by downloading our white paper. Download

Web testing has become an important aspect of product development to ensure it meets the requirements while functioning at an optimal level. The Service Quality Assurance unit at TM R&D has been testing the framework of our solutions using both manual and automation testing for the benefit of our stakeholders. There are several benefits of manual testing compared to automation. Automation testing has its advantages and challenges too. Find out more and understand the role of web testing by downloading our white paper. Download

Technology is constantly evolving alongside the work style of people today with more and more studies showing how efficient workforce management is able to greatly increase efficiency and productivity as well as reduce cost. Find out why workforce management is important and how TM R&D is able to assist in providing operational efficiency and first-class customer experience through its solution FORCE. Download

The inevitable of 3G sunset has pushed mobile network operators to speed up their execution in 4G and 5G network expansion. Shutting down the 3G network means that the affected area can only be served with a 2G network if a 4G or 5G network is not available. With the gradual retirement of 3G, find out what can be done to ensure that people in rural and remote areas will not be left behind.

Satellite technology is not new in today’s world of connectivity. Among the popular application of satellites include weather forecasting, media broadcasting, imaging, geo-positioning, telemetry, and data communication. Recently, the concept of satellite constellation has become a hot topic whereby it is said that such technology is capable of addressing internet access challenges in deep rural areas. Find out whether the satellite is the game changer in connecting the world without boundaries.

The challenge towards digitalisation and transformation of the current technology has motivated telecom operators to work on the development of the next-generation FTTH. The next-generation passive optical networks (NG-PONs) are the natural development of PONs toward achieving higher data rates, larger counts of wavelength channels, and longer fiber ranges. Find out how TM R&D explores multi-technology to bring a variety of innovations for telecom operators leading to optimised network management.