About Us

Focusing on creating smarter ecosystems to make life and business
easier for a better Malaysia

Dr. Sharlene Thiagarajah

Our Vision Of Smart Ecosystems

It gives me great pleasure to welcome you to TM R&D and share with all of you what we do in the heart of Cyberjaya.

We started as a division in the early 80’s; and was later incorporated as a company in 2001. We are a Malaysian government approved R&D company; and an innovation hub for Telekom Malaysia (TM) group. We support TM’s vision to make life and business easier for a better Malaysia.

Today, we are positioned as a key enabler to drive TM’s digital aspiration with strength in smarter connectivity and smarter platforms as it moves beyond connectivity into new value-added digital and smart services, covering customer experience, process optimisation and new business opportunities.

Dr. Sharlene Thiagarajah
Chief Executive Officer

Smart Connectivity & Digital Solutions

Our strength is in intelligent platforms and digital IR4.0 technologies, to create smarter ecosystems for the global economy.


Driving best in class customer experience


To create new
revenue opportunities


To create smarter digital


Safety and productivity as the
top priority

About Our Values

To make life and business easier with smarter ecosystem, enriching humanity and progressing nations.


People, products, ideas which has a tangible and solid presence.



People, products, outputs which have a strong effect on society.



Equal opportunity, open principle and always be kind to others.


Exceptional Solutions,
On Demand

To make life and business easier for a better Malaysia