Enhancing Operational Excellence: PDRM Explores TM R&Dโ€™s Latest Innovations

We recently had the privilege of hosting delegates from ๐˜—๐˜ฐ๐˜ญ๐˜ช๐˜ด ๐˜‹๐˜ช๐˜ณ๐˜ข๐˜ซ๐˜ข ๐˜”๐˜ข๐˜ญ๐˜ข๐˜บ๐˜ด๐˜ช๐˜ข (PDRM) at our office. This visit was part of an initiative to showcase TM R&Dโ€™s latest innovations. Among the featured solutions were our Fleet Management System (CONVES), the AI-Generated Self-Help Agent (AISHA), the Single Platform on Intelligent Customer Experience (SPICE.ai) and the Electronic Permit to Work (EPTW) system.

Each of these innovations addresses critical challenges and drives operational excellence across various sectors. CONVES is designed to boost operational efficiency, AISHA leverages cutting-edge generative AI technologies to deliver intelligent automation & actionable insights,ย SPICE.aiย helps telcos reduce complaints, boost digital engagement and improve productivity, while EPTW systematically helps with permit management.

The visit highlights TM R&Dโ€™s commitment to pioneering transformative innovations and exploring collaborative opportunities. We are excited about the potential of these advancements to support PDRMโ€™s mission of ensuring community safety and operational efficiency. Together, we are shaping a smarter, safer and more efficient future.

#TMRNDย #PDRMย #TechnologyShowcaseย #InnovationInActionย #CollaborationForGoodย #TechnologyForSafety

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