We are all about building smarter ecosystems

Established in 2000, TM R&D spearheads cutting-edge research and develops advanced digital solutions that empower businesses, communities and the nation toward a smarter and more connected future. We bridge research and commercialisation by turning ideas into viable solutions and platforms.

Our multidisciplinary team of experts focuses on next-generation technologies, including AI, IoT, smarter platforms, autonomous networks, and smart services, aligned with TM’s aspirations and Malaysia’s digital economy blueprint.

Recognised through multiple awards for our contributions to innovation, TM R&D remains committed to creating impactful solutions that drive sustainability, operational efficiency and digital empowerment for all.

TM R&D turns visionary ideas into real-world solutions.

We transform cutting-edge concepts in Smarter Platforms, AI & Digital and Autonomous Networks into commercially viable solutions that address real challenges for enterprises.

Our model combines academic research, industry co-creation and commercially driven development to accelerate innovation to market. From ideation to commercialisation and post-deployment support, TM R&D delivers a complete innovation lifecycle that creates value for both businesses and society.

TM R&D Model
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1.Academic Research
1.Academic Research
  • Create future technology roadmaps
  • PoC/PoF Research
  • Generate IPS, Publications, Citations and Postgraduate students
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2.Consultancy
2.Consultancy
  • Digital technology advisory/experts
  • Field investigation and assessment (Technology, Process, People)
  • Solution architecture/design
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3.Commercial Research
3.Commercial Research
  • Leverage core IPRs to co-create solutions with TM or external enterprises (e.g. Petronas)
  • Improve operational excellence and create new revenue potential
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4.Commercialisation
4.Commercialisation
  • Domestic/Global Markets
  • Product Life-cycle development & management
  • Support & Maintenance
  • Spin-off

Our Centres of Excellence

Driving the technologies of tomorrow, our seven Centres of Excellence focus on emerging trends and innovations. Through close collaboration with industry and academia, they accelerate innovation and deliver real-world impact.

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Advanced Cloud

Advanced Cloud

Orchestrates edge-cloud collaboration to accelerate software modernisation and gain competitive advantage

Intelligent Network

Intelligent Network

Drives innovation and intelligent network technologies for seamless connectivity solutions

Immersive Experience

Immersive Experience

Researching VR, AR, and MR technologies for transformative experiences in education, entertainment, and business.  

Artificial Intelligence

Artificial Intelligence

Catalyses AI to deliver innovation, improve efficiency & integrate intelligent systems into daily lives

Robotics and Sensing Technologies

Robotics and Sensing Technologies

Pioneers advancement in robotics, IoT integrations, RE, electronics and mechanical engineering.

Sustainability, Social and Governance

Sustainability, Social and Governance

Dedicated to promote sustainability, while giving credence to governance-related issues.

Business Innovation and Communication

Business Innovation and Communication

Fuels business growth through innovative technology and transformative communication strategies

+RMbil

Innovation Impact

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Centres of Excellence (COEs)

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Research Centres

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Researchers

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IPRs

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Commercialised Research

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Awards

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Global Standards Working Group Lead

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MySTI-certified Innovations

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Contribution of Standards

Source: Internal TM R&D Data (since 2016), updated Jan' 25

Commercialisation

Transforms research into solutions that creates value for businesses and enterprises through our three focus areas:

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Smarter Platforms

As businesses grow, the need for intelligent & scalable solutions becomes critical. We can transform how you work, decide and deliver by uniting AI, automation and real-time insights into one powerful ecosystem. Explore :

Unlock Smarter Platforms.  Let's co-create

Insights

Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom M

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The TM WFMS has been successfully developed and deployed for our nationwide fiel

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AI & Digital

By using AI & digital tech proactively, businesses can enhance productivity through human-machine collaboration while promoting sustainability & resilience, helping you to stay competitive in a fast-changing world. Discover :

Have AI and automation in mind?  Let’s co-innovate

Insights

The “Twelve-Factor App” methodology is fast becoming the de facto standard fo...

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TM R&D together with unifi is offering a special EWAR Compact package to assist

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Autonomous Networks

As enterprises grow more complex, AI-powered self-managing systems that configure, monitor and optimise with minimal human input are key to enabling faster service delivery, lowering costs and boosting reliability and resilience.

Redefine intelligence.  Let’s collaborate

Insights

Our solutions have earned us a reputation of excellence as His Excellency, Mr. W

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Watch Minister of Works Dato Sri Fadillah Yusof as he experiences EWAR at Gamuda

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Industrial work sites are full of risks from welding sparks to corrosive chemic...

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Insights

Discover the latest in innovation, insights and real-world impacts. Explore thought leadership, articles, videos, news, events and achievements from TM R&D.

Capturing Consumer Attention: How Social Media Advertisement Appeals Drive Fast Food Purchase Behavior

Capturing Consumer Attention: How Social Media Advertisement Appeals Drive Fast Food Purchase Behavior

In the fast-food world, attention is the new currency. But is your brand breaking through the noise? Our latest white paper uncovers the four social media appeals, namely emotional, rational, endorsement and aesthetic, which influence over half of co

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Malaysia’s path to digital independence

Malaysia’s path to digital independence

  Malaysia’s path to digital independence AS we approach Merdeka, there are so many achievements to be proud of. Historically, as the Union Jack flag went down and the Jalur Gemilang went up, no one could have imagined the progress we would make or j

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Shaping the Future, One Step at a Time

Shaping the Future, One Step at a Time

  As part of our Big Idea Lecture Series, we were honoured to host Prof. Dr. Ir. @ZainalAripinZakariah, former GM of Research at TM R&D, who shared the story of how he helped transform Telekom R&D from the ground up. In 1993, the unit was small, the

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Innovating with Purpose: Driving Digital and Smart City Solutions Together

Innovating with Purpose: Driving Digital and Smart City Solutions Together

We recently visited the TM One Innovation Lab to see how our innovations are being translated into real-world solutions. It was an opportunity for our researchers to connect directly with the business, gain a deeper understanding of real-world challe

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Sustainability

Our commitment to sustainability goes beyond compliance. We innovate to reduce carbon footprint, optimise resource use & enable circular value chains. By integrating AI, IoT & data-driven insights, we deliver intelligent systems that balance business performance with environmental responsibility.

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Creating value together

Collaborate with us to design purposeful innovations that deliver real-world impact.

Let's Collaborate

Forge the Future with Us

Are you passionate about using AI, robotics, AR/VR, and intelligent networks to create solutions that make the world a better place? Join our team.

Explore Opportunities