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Enterprises can easily elevate their customer call experience with SPICE.ai

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Artificial Intelligence (AI) is the simulation of human intelligence replicated in machines that are programmed to think like humans and mimic their actions.  Stephen Spielberg came up with an AI movie of the same title that tugged at the heartstrings about a super advanced robotic boy who wanted to be loved and be like any […]

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Redefining Artificial Intelligence and Machine Learning role for Enterprises

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The transformation for telecommunication (telco) providers are on the horizon thanks to Artificial Intelligence (AI) and Machine Learning (ML). These two technologies enable telco businesses to rethink how to analyse data and integrate information in order to improve decision making, refine customer experience and ensure further growth. Globally, AI is projected to power 95% of customer

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