White Paper

Big Data and AI are seen as significant solutions that could provide faster response and action through automation as well as taking proactive measures. TM and TM R&D have taken a step forward by investing in the power of Big Data Analytics and AI to develop a centralised smart analytic system in overcoming operational challenges contributing to a better customer experience.

The Fourth Industrial Revolution (Industry 4.0) is not merely a marketing buzzword. There have been massive shifts happening within the manufacturing sector. Among all the technological breakthroughs, the Industrial Internet of Things (IIoT), a sub-division of IoT has been the most significant part of Industry 4.0. Find out how TM R&D leverages on the combination of AI and IIoT to create a solution that takes industrial processes to the next level.

No doubt that Cross-site Request Forgery or (CSRF) attacks are becoming more and more sophisticated but there are also many ways for you to prevent them. Find out why CSRF is dangerous and learn TM R&D’s approach to detecting CSRF as well as mitigate it .

Retailers in today’s challenging environment need to innovate and ensure that their storefront is more attractive and compelling to attract consumers. In addition, they also need to find out how customer’s experience can be further enhanced or risk losing out to the competition. Find out how Analytics of Customer Experience (ACE) functions to give retailers actionable insights that can potentially boost sales and brand loyalty by supporting customised services, targeted advertising and visitor visibility.

The popularity of large scale, low cost and low power applications have spurred the growth of what is known today as Massive IoT. SWIMS by TM R&D is an example of such application. A holistic Massive IoT ecosystem for the water industry consisting of a water distribution network, wireless connectivity, IoT platform and end user application layer. Find out more on how SWIMS can help utility players, particularly water operators to improve productivity, save revenue, and add valuable features that could potentially modernise how water operators work in the future.

Digitalisation is certainly an important topic that many organisations, large or small cannot afford to ignore, especially in these extraordinary times we live in. Organisations involved in digitalisation must not only have the right strategy and process but also the right tools and platforms to ensure success. Find out more on what are the key ingredients needed for the successful implementation of digitalisation.

Organisations need to change in order to continue to challenge the status quo, experiment, and get comfortable with failure. These changes have led companies to expedite digitisation on their operations in order to strive and survive. Find out more on how companies are able to accelerate digitisation via Standardised Open Application Programming Interface (API).

Internet accessibility has become more and more crucial with millions of homes serving as both office and classroom during the Covid-19 pandemic. Malaysia has also recently acknowledged that the internet is the third most important utility after water and electricity. FIRA is an innovative solution from TM R&D that offers a better internet service to the underserved community especially in the rural areas. Find out more on how FIRA is able to provide high speed broadband service anywhere and anytime, bridging the network connectivity gap using a faster and cost-effective method.

Resistive coupling is the most common cause of lightning-induced surges that may result in devastating damages to the Customer Premises Equipment (CPE). The full adoption of ITU-T K.21 standards may not be sufficient without taking into consideration the surge protection device (SPD) installation and proper earthing system as well as bonding configuration as mentioned in ITU-T K.66. Find out more on the significance of SPD installation and how it protects your premises against lightning-induced surges.

The Covid-19 pandemic has spread to the rest of the world, causing a huge impact on the global economy, social and mental health. EWAR developed by TM R&D, goes beyond a traditional contactless temperature screening solution, bringing powerful capabilities of screening large crowds and a host of other video analytics based applications. Find out how it can help to keep your business running smoothly and provide a peace of mind!