White Paper

In today’s era of big data and connected devices of all varieties, artificial intelligence (AI) has found ways to improve operations and management of information technology services, systems and networks. Find out how our innovative solution PATROL uses AI to detect possible construction sites that could cause fiber cut incidents – the reason for most service interruptions. In addition, learn about Computer Vision which is one of the data science domains that TM R&D is exploring and expanding use cases from satellite imaging, drone to robotics.

The “Twelve-Factor App” methodology is fast becoming the de facto standard for offering cloud-native applications. Hence, this white paper targets application developers to adopt the Twelve-Factor manifesto for building applications that ensures speed, reliability, agility, and portability. Find out how this approach will ultimately result in a robust and reliable application.

Quality is an important factor when it comes to any product or service as it outlines and provides guidance and objectives. We at TM R&D understand that quality control is a product-oriented process whereas quality assurance is a process-oriented practice. Quality Control ensures that the end product meets the quality requirements while Quality Assurance ensures that the process of the product or service adheres to standards. Find out more on what should be done in today’s agile software development world to maintain QA and how TM R&D’s “Software Functional Quality” model helps.

CAD technology has helped the industry as well as TM R&D in its past and present journey. Being aware and mindful of this technology will ensure that one will never be left behind in the digital transformation journey. Find out how CAD technology supports digital transformation exploration through involvement in digital content production and modernisation of upcoming systems.  

The Internet of Things or IoT is growing in importance and it is making our lives better and easier in so many ways. Today, many organisations are integrating IoT devices into their network infrastructures, increasing the IoT use cases in the coming years. Find out how TM R&D harness the power of IoT and pioneered the design and testing of a Low Power Wide Area (LPWA) IoT use case in Malaysia.

Any company will need a permit to work system for their fellow workers in order to ensure that tasks are properly planned and implemented, especially if the nature of work is particularly hazardous or poses significant risks. Find out more on TM R&D’s Smart Work Permit System suitable to be used to improve productivity, safety, and efficiency of frontline operations.

Big Data and AI are seen as significant solutions that could provide faster response and action through automation as well as taking proactive measures. TM and TM R&D have taken a step forward by investing in the power of Big Data Analytics and AI to develop a centralised smart analytic system in overcoming operational challenges contributing to a better customer experience.

The Fourth Industrial Revolution (Industry 4.0) is not merely a marketing buzzword. There have been massive shifts happening within the manufacturing sector. Among all the technological breakthroughs, the Industrial Internet of Things (IIoT), a sub-division of IoT has been the most significant part of Industry 4.0. Find out how TM R&D leverages on the combination of AI and IIoT to create a solution that takes industrial processes to the next level.

No doubt that Cross-site Request Forgery or (CSRF) attacks are becoming more and more sophisticated but there are also many ways for you to prevent them. Find out why CSRF is dangerous and learn TM R&D’s approach to detecting CSRF as well as mitigate it .

Retailers in today’s challenging environment need to innovate and ensure that their storefront is more attractive and compelling to attract consumers. In addition, they also need to find out how customer’s experience can be further enhanced or risk losing out to the competition. Find out how Analytics of Customer Experience (ACE) functions to give retailers actionable insights that can potentially boost sales and brand loyalty by supporting customised services, targeted advertising and visitor visibility.